Our answers
-
Check-in is available from 3pm. If you arrive earlier, the front desk is open 24/7 and the team will take care of your luggage until your room is ready.
-
Check-out must be completed before 11am. If you'd like to enjoy your room for a few extra hours, the late check-out option is available for €10 per hour, up to a maximum of 3 hours.
-
Cancellation conditions vary depending on the rate chosen at the time of booking. Flexible rates allow free cancellation up to 24 hours before arrival. To check the exact conditions of your booking, please refer to your booking confirmation or contact the front desk directly.
-
No, city tax is not included in the room rate. It is due per person, per night, in accordance with the regulations in force in Paris.
-
No, the hotel does not have private parking. Two public car parks open 24/7 are located nearby: the INDIGO Haussmann Galeries Lafayette car park and the SAEMES Opéra-Meyerbeer car park. Our front desk team is available to help direct you.
-
Yes, the hotel has one fully accessible room. For any specific request, please contact the front desk directly so the team can prepare for your arrival under the best conditions.
-
Yes, pets under 10kg are welcome for a supplement of €15 per day, per animal.
-
Yes, stays are free for children under 3. Cots and high chairs are available on request.
